The Google My Business app is no longer available
We knew that when Google renamed Google My Business to Google Business Profile, Google will remove the Google My Business app. And now that day has come, the Google My Business app is no longer available.
This is the message you see when you try to open the Google My Business app on your phone. Google says you can “manage your business profile, view your performance, and connect with customers right on Google Maps & Search. Get notifications on Google Maps.”
Here is a screenshot of George on Twitter but I see the same thing:
Also, later last night, Google began emailing businesses like mine a notification that read “RustyBrick, Inc., starting July 2022, the Google My Business mobile app will no longer be available and the Google Maps app will be the best place to respond to customer messages on mobile. Turn on your notifications to ensure you get notified via email and Google Maps push notifications for new incoming messages. You can also reply to messages from your Business Profile in Google Search.”
I use the app randomly and I think many small businesses do too, but again, we knew this change was coming, and here it is.
Discussion forum on Twitter.