How To Fix Messages App Chat Features Not Connecting Issue (RCS) On Android 2022
This tutorial is for the Messages (RCS) app chat features not connecting issue on Android. We will do our best for you to understand this guide. I hope you will like this blog How to Fix Messages App Chat Features (RCS) Not Connecting Issue on Android. If your answer is yes, please share after reading this.
Check how to fix Messages app chat features not connecting issue (RCS) on Android
RCS is considered the successor to SMS, but it is far from a perfect system. Currently, you may encounter various issues of service disconnection, login failure, etc. Luckily, there are a few solutions you can try if you find yourself in this situation. I recently dealt with such a problem. Over the course of four days I had no access to RCS (also known as Google Chat or chat features), during which time many of my messages fell into an abyss, never before seen by the human eye.
I found a bunch of different solutions. I also spoke to Google Pixel support and tried a few others. After all, there are plenty of things you can try. If none of that works, the nuclear option is to completely disable RCS/Google Chat on the server side. But let’s not guess here, let’s first see how to check Google Chat feature status.
Steps to Fix Chat Features Not Connecting Google Messages Issue
Clear data from carrier services and Google messaging apps. Clearing app data in carrier services and the Google Messages app may fix the issue that says “Trying to verify your number…” on the RCS settings page. Follow the steps below to clear data from both apps.
- Enable Airplane mode on your phone, then open the Settings menu.
- Choose Apps & notifications and tap on the See all apps option.
- Scroll down the list of apps, choose Carrier Services, tap Force Stop and click OK to stop it.
- Next, tap on the Storage & Cache option and tap on Clear Storage to clear the data.
- Again, go back to the all apps screen and choose Messages from the list.
- Force stop the app, then clear the storage like you did with Carrier Services.
- Turn airplane mode off and try connecting to chat features.
Uninstall Carrier Services Update
If an update corrupts carrier services data, it will cause a connection issue in Google Messages Chat (RCS) features. Therefore, uninstalling the Carrier Services update and installing the new update will resolve the issue. To do this, follow the steps below.
- Open the Settings menu, choose Apps & notifications and tap on the See all apps option.
- Select Carrier Services and tap the three vertical dots menu in the upper right corner.
- Tap Uninstall update and click OK to confirm.
- Next, go to the information page of the Play Store operator and install the update.
If your carrier supports RCS, you will get the chat function on your Android phone.
Sign up for the Google Messages beta program
- Chat features are a recent addition to the Google Messages app. The beta version of the app will bring new features before the public gets it. If the above two methods don’t help, try the third method.
- Go to the Google Messages Play Store page.
- Scroll down and tap sign up for beta option.
After installing the beta update and if your carrier supports RCS, you will get the chat feature on your Android phone.
Enable chat features
If the above methods don’t help, try enabling chat features in Messages for web. This is a temporary solution and it may work for you.
- Open the Messages app on your phone and turn off chat features.
- Now open Messages for web on your computer and pair your phone using the QR code displayed on your computer.
- Next, click on the three-dot menu under Messages for web and choose Settings.
- Scroll down to Chat Features and enable the feature.
Final words: How to fix Messages app chat features not connecting issue (RCS) on Android
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