4me Service Management Platform Adds Lansweeper Integration to Its Growing App Store

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PALO ALTO, Calif., Jan. 26, 2022 (GLOBE NEWSWIRE) — Another new integration has been added to the thriving 4me® App Store, ready for use by all 4me customers. The 4me Lansweeper app is a one-way, out-of-the-box integration between Lansweeper Enterprise Cloud and 4me that synchronizes IT asset data with the 4me Configuration Management Database (CMDB).

Cor Winkler Prins, CEO of 4me: “It is great news that we can now offer our customers this integration between Lansweeper and 4me in the form of an easy to use application. Through our comprehensive service management platform, we strive to provide seamless cross-enterprise visibility and collaboration, and connecting and centralizing IT asset data is key to helping enterprises achieve this goal.

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Cassandra Lloyd, Partner Alliance Manager at Lansweeper: “At Lansweeper, we believe in connecting knowledge, technology and new ideas to improve the way we all work together. Our customers too, and we see that more and more of them are using 4me to manage the management of their services. Being able to offer them this integration as an application will make the integration between 4me and Lansweeper even easier to implement. »

4th as sole source of truth
Keeping asset data up-to-date can be difficult for large enterprises. Lansweeper is an IT Asset Management (ITAM) solution that automatically collects hardware and software information from computers and other devices on a computer network.

4me’s service management platform is designed to enable seamless collaboration between multiple service providers with complete cross-enterprise visibility and control. Many 4me customers use Lansweeper to keep control of their asset data. Managing these assets in the service management solution allows them to be associated with assignments. This makes it easier for support specialists to find hardware items or find out what other issues have affected a CI in the past.

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The 4th Lansweeper app
Organizations using both 4me and Lansweeper can now easily integrate the two platforms by activating the 4me Lansweeper app in the 4me App Store. The first time the application is used, all physical assets in the Lansweeper inventory are quickly imported into 4me. From then on, administrators can decide exactly what data to import daily to keep asset data up to date in the service management application.

Emile Fourie, Specialist: Optimization of service processes at Dimension Data: “We have already tested the integration and were very impressed with the results. Connecting and centralizing our IT asset data in 4me in this way will be of great value to us and will increase visibility and efficiency.

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The installation process is simple and explained step by step in a 4me knowledge article.

The 4me app store
As the number of standard integrations with 4me continues to grow, the 4me App Store is also growing rapidly. It offers more and more standard 4me integrations and presents them in a way that makes them easy for administrators to manage.

About 4me – The Complete Service Management Platform
4me® combines ITSM with ESM and SIAM capabilities, enabling all internal departments, such as IT, HR and facilities, as well as external managed service providers, to work seamlessly with each other. with the others. At the same time, 4me provides complete visibility and control of service cost and quality.

About Lansweeper
Lansweeper is an IT asset management software provider that helps businesses better understand, manage, and protect their computing devices and network. Lansweeper helps customers minimize risk and optimize their IT assets by providing actionable insights into their IT infrastructure at all times, delivering reliable, valuable, and accurate insights into the status of users, devices, and software.

Press contact: [email protected]

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Jennifer C. Burleigh